A lot of commercial property owners and business managers weigh their options and end up choosing to have their facilities maintained by a commercial cleaning company. It makes a lot more sense than multi-tasking current employees or attempting to hire an in-house janitorial staff with all the overhead that comes with them.
So, let’s say that you’ve taken that next logical step, and you’ve decided to hire a commercial cleaning company to handle your daily cleaning needs and more. Though, you’re probably left scratching your head when it comes to figuring out which company to hire, as well as what to look for in the best commercial cleaning company to service your professional property.
Right off the bat, there are a few common mistakes to avoid. The following are some common mistakes people make when choosing a commercial cleaning service and pointers that can help you be confident you have hired the right cleaning company.
Paying Too Much For Professional Cleaning Services
A lot of business managers choose to hire a professional cleaning service as a logical cost-effective cleaning strategy. So, the last thing you want to do is overpay for their services. Though it can also be hard to know just how much to pay, and you certainly don’t want to cut corners on the services you ask them to provide. Getting just the right cleaning service for your budget is crucial.
When you contract a professional cleaning service, you are agreeing to what is essentially a long-term journey with your cleaning company so you can grow together. So, it’s wise to shop around, ask for quotes from multiple and find a rate that fits your budget now and in the future.
Just make sure to compare the services that each is offering for the price. If one commercial cleaning company makes you an offer that seems too good to be true, chances are they are limiting the things they’re offering. Like many business decisions, you need to weigh what you are getting based on the cost.
It’s important to make sure that the rate is not too high for the company’s service. When you take the time to do some thoughtful comparison shopping, you get a better understanding service provided within the scope of those prices.
Paying Too Little For Professional Cleaning Services
On the other end of the spectrum, a lot of business managers and commercial property owners give in to the temptation to simply contract the professional cleaning service that offers the lowest price. The problem here is that a lot of the prices that sound too good to be true are indeed too good to be true. You find yourself weeks or even months down the road, dissatisfied with the state of your facility and trapped in a cut-rate contract that simply doesn’t meet your needs.
Be selective and take your time when choosing a professional cleaning company. If you decide to hire an average company at a bargain price, sure, you will save money, but will the service be compromised? You don’t want to be dissatisfied with how your facilities are cleaned.
Here again, comparison shopping and getting quotes is critical. You also want to take the time to research incredibly low quote rates.
Not Checking Online Reviews
These days the internet offers reviews, feedback, and comment opportunities on everything. This includes reviews on professional cleaning companies. If you have one company, gives you a cut-rate quote, and another gives you a high quote, take the time to research why that might be.
A lot of times, online reviews will reveal that the cut-rate company is offering such low prices because they are cutting corners. Whereas the slightly higher-priced company has a 5-star rating with tons of past clients who were impressed by their willingness to go the extra mile.
Not Fully Vetting Candidates
Let’s say you’ve put in your due diligence. You’ve found one or two great candidates that stand out as the best commercial cleaning company for your business. You’ve even looked into their online reviews. So, it’s easy to make the mistake of just choosing one without asking any key questions. Though most business managers who fail to ask questions end up running into problems later.
Before signing on the bottom line of a long-term professional cleaning contract, you should ask the following questions.
- Is your cleaning company insured?
- How much insurance coverage do you have?
- Do you have a business license?
- Do your cleaning technicians go through a background check?
- What is your rating with the Better Business Bureau?
- Do you offer specialty cleaning services?
- Do you offer emergency services?
- What kind of cleaning products do you use?
- What kind of training do cleaning technicians receive?
- Will my property be given a dedicated cleaning crew of the same technicians?
Not Reading The Fine Print Of The Contract
Another common mistake you see being made by business managers when hiring a professional cleaning company is reading thoroughly through their contract. It’s all too easy to feel like you’ve done your research and simply sign the long-term contract without reading through the whole thing.
Yet it’s critical to know exactly what you are signing when entering into any contract. Including a long-term commercial cleaning contract. Ideally, you want a cleaning contract that clearly lays out precisely what you’re paying them to do. This eliminates any surprises down the road.
Make sure to look for clauses on how to resolve disputes or terms for what happens if contractual obligations are not fully met. Neglecting to read all of the contract, you may be disappointed in the services you agreed to pay for. Know your contract and make sure all the services you require are listed.
Just like any other aspect of business, if you fail to read a contract thoroughly it can easily result in more serious financial problems later on down the line. The best commercial cleaning company should provide you with a smooth experience if you know what you agree to. You should also know what type of contract is being offered, whether it be transactional or in customer service.